Carnegie Museums of Pittsburgh is firmly committed to equal employment opportunity for all persons without regard to race, color, religion, creed, national origin, ancestry, sex, gender identity or expression, sexual orientation, age, marital status, citizenship status, veteran status, non job-related disability or genetic information as those terms are defined under applicable law.
JOB ID: 1540
JOB TITLE: Full-Time Associate Technology Support Specialist
DESCRIPTION: The Associate Information Technology Specialist will be responsible for providing administrative, technical, and project-related support in the Information Technology (IT) Department. Duties include, but are not limited to:
* Answering IT hotlines calls and providing first-level end-user support,
* Monitoring incoming Service Desk requests and assigning to appropriate personnel and installing software on PCs and laptops,
* Updating computer hardware and software inventories,
* Testing computer hardware, and
* Processing incoming technology purchase requests, including invoicing.
EDUCATION AND EXPERIENCE:
The ideal candidate should have at least some post-secondary education and a minimum of one year professional/technical experience in an IT environment. Strong Windows and Microsoft Office experience is required.
The ideal candidate should also be a team player who possesses excellent telephone and customer service skills, has a proven ability to handle multiple tasks and directives, and is persistent in meeting departmental objectives. This individual should be a self-starter, require little to no supervision, able to ensure and maintain confidentiality and handle other duties as assigned.
Carnegie Museums of Pittsburgh is interested in candidates who, through their experience and collaborations, will contribute to the diversity and excellence of the Carnegie Museums community.
The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment:
• Pennsylvania Child Abuse History Clearance
• Pennsylvania State Police Criminal Record Check
• FBI Fingerprint Criminal Background Check
Obtaining the required clearances is completed as part of the new hire process. However, if you would like to apply for the documents on your own or for more information, please visit Keep Kids Safe.
First time users, click CREATE PROFILE. You must upload, type, or paste your resume and cover letter in the appropriate fields in order to be considered for this position with Carnegie Museums of Pittsburgh. When applying for multiple jobs, please keep in mind that our applicant system is only able to maintain a single resume and cover letter in your Applicant Profile. Therefore, we recommend that your application materials be submitted in a general format that will apply to all positions to which you are expressing an interest.
Returning applicants should log in using the previously created account.
Carnegie Museums is an EEO-1 Affirmative Action Employer-M/F/Veteran/Disability